Account & Business Development Manager

Dotter is a young, fast growing technology company, doing some pretty cool stuff in the digital commerce space with massive global brands – Activision, Kellogg’s, GSK, Britvic and Colgate Palmolive to name but a few. We deliver applications to brands via our cloud based technology platform, Commerce Builder, across all types of digital content.

About the Role

Dotter is looking for an ambitious Account & Business Development Manager to join our commercial team and take ownership for the day-to-day management and growth of a number of key clients globally. You will also help to drive new business: pitching, proposing and closing new prospects that are generated via our inbound/outbound marketing & lead generation activities. It’s essential that you have a keen eye for detail, great relationship building skills and the ability to uncover, pitch and close sales with existing clients & pre-qualified new business prospects


Duties

  • Acting as primary point of contact for clients & associated partners
  • Building and maintaining strong, long lasting customer relationships
  • Meeting with clients to discuss future opportunities and presenting key findings
  • Report on and action client requests within an agreed timeframe
  • Identifying up sell opportunities - Working closely with the sales team to help grow clients & achieve targets, both individual and team
  • Interpret briefs and create supporting documentation - presentations, proposals, scopes of work, etc
  • Ensure our high client renewal and satisfaction rate is maintained at all times
  • Manage end-to-end sales process and subsequent account management of prospects generated via various marketing activities
  • Talk confidently and knowledgeably about all aspects of the Dotter technology


All members of the Dotter team have shared accountabilities, including:

  • Delivering quality work to team members and clients alike
  • Supporting colleagues 
  • Following Dotter standard operating procedures
  • Involvement in company promotion including blog posts
  • Be flexible in line with business needs 

About You

  • More than 5 years working experience with a minimum 3 years in account management or business development
  • Great relationship building skills
  • Strong organisational skills and ability to co-ordinate with clients and across internal teams
  • Commercial mind - always on the lookout for revenue opportunities
  • Great communicator - written and verbally, with ability to instil confidence in clients & partners
  • Demonstrate independence and proactiveness
  • Be comfortable working with remote teams
  • Interested in technology and user experience
  • Enthusiastic and adaptable to thrive in a fast-paced, rapidly changing environment
  • A good work ethic, doing what it takes to meet your commitments.

Dotter is an early stage company growing rapidly. This role would suit someone who wants to be in at the beginning and is willing/able to grow with the company and take on additional responsibilities as the team expands. This also creates significant opportunities for career development.

Salary Expectations

35000
k
-
40000
k
Salary negotiable based on experience.
The successful candidate would be eligible to participate in a discretionary performance related bonus scheme and join the applicable employee share scheme after a qualifying period.
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